{"id":2058,"date":"2025-10-08T14:01:47","date_gmt":"2025-10-08T12:01:47","guid":{"rendered":"https:\/\/www.acctua.eu\/?p=2058"},"modified":"2025-09-03T14:49:32","modified_gmt":"2025-09-03T12:49:32","slug":"what-law-34-2002-says-about-web-accessibility-and-how-to-apply-it-correctly","status":"publish","type":"post","link":"https:\/\/www.acctua.eu\/en\/what-law-34-2002-says-about-web-accessibility-and-how-to-apply-it-correctly\/","title":{"rendered":"What Law 34\/2002 says about web accessibility and how to apply it correctly"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Law 34\/2002 in a nutshell<\/strong><\/h2>\n\n<p>Imagine your website is a physical store. <strong>Ley<a href=\"https:\/\/www.boe.es\/buscar\/act.php?id=BOE-A-2002-13758\"> <\/a>34\/2002<\/strong> would be like that rule that says the door can&#8217;t have impossible steps, the lettering on signs must be read without a magnifying glass, and anyone must be able to enter and move around freely. <\/p>\n\n<p>In the digital world, this law requires that <strong>all websites be accessible,<\/strong> meaning they can be used by anyone, with or without disabilities.<\/p>\n\n<p>No more tiny buttons, hard-to-read text, or videos without subtitles.<\/p>\n\n<p>Although the law does not specify technical criteria, it<strong> requires compliance with current specific accessibility regulations<\/strong>, such as <strong>Real Decreto 1112\/2018<\/strong> and the<strong> UNE-EN 301549 standard<\/strong>, based on <strong>WCAG 2.1 AA.<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Historical context: why Ley 34\/2002 was created<\/strong><\/h2>\n\n<p>The Spanish Law on Information <strong>Society Services and Electronic Commerce (LSSI-CE) <\/strong>was passed on July 11, 2002, at a key moment: the rise of the Internet and e-commerce in Spain.<\/p>\n\n<p>Its initial objective was to <strong>regulate online transactions, protect consumers, and ensure a safe and accessible digital environment.<\/strong><\/p>\n\n<p>In its early years, digital accessibility was not as developed as it is today, but the law already laid the groundwork for any citizen to benefit from online services.<br\/><br\/>Over time, the regulations have been adapted to align with European standards and more specific laws, such as <strong>Real Decreto 1112\/2018<\/strong> and the <strong>European Accessibility Act.<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Who is bound by Ley 34\/2002?<\/strong><\/h2>\n\n<p>The LSSI-CE applies to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Public administrations <\/strong>and their dependent bodies.<\/li>\n\n\n\n<li><strong>Companies that manage public services<\/strong> or receive public funding.<\/li>\n\n\n\n<li><strong>Private companies in certain sectors<\/strong> (e-commerce, banking, transportation, telecommunications, etc.) when required by their sector regulations or the European Accessibility Act.<\/li>\n<\/ul>\n\n<p><\/p>\n\n<p>\ud83d\udca1 <strong>Exception<\/strong>: <strong>Micro<\/strong>-SMEs (fewer than 10 employees and annual turnover under \u20ac2 million) are exempt from some obligations, but compliance improves usability and brand image.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>What you must comply with according to Ley 34\/2002<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Alternative texts <\/strong>in images.<\/li>\n\n\n\n<li><strong>Subtitles and transcripts<\/strong> in audiovisual content.<\/li>\n\n\n\n<li><strong>Adequate color contrast.<\/strong><\/li>\n\n\n\n<li><strong>Keyboard navigation<\/strong> without locks.<\/li>\n\n\n\n<li><strong>Screen reader support.<\/strong><\/li>\n\n\n\n<li><strong>Clear header structure <\/strong>and accessible forms.<br\/><\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Real examples of good practices in web accessibility<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.govern.ad\/ca\/inici\">Andorran Government: <\/a><\/strong>The government has implemented digital accessibility on both its website and Andorra Turisme, which includes the <strong>Acctua<\/strong> navigation. This makes navigation easier for people with different degrees and types of disabilities, including sensory and motor disabilities or cerebral palsy. <\/li>\n\n\n\n<li><strong>Correos<\/strong>: offers a portal optimized for screen readers and a clear navigation system that reduces user barriers for older adults.<\/li>\n<\/ul>\n\n<p><\/p>\n\n<p>These cases demonstrate that accessibility is not an optional extra, but rather part of the digital strategy of leading companies and public institutions.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Consequences of non-compliance<\/strong><\/h2>\n\n<p>Non-compliance can result in fines <strong>ranging from \u20ac601 to \u20ac30,000<\/strong> in minor cases and up to <strong>\u20ac600,000<\/strong> in very serious cases.<\/p>\n\n<p>Examples:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>A Spanish airline was fined <strong>\u20ac90,000<\/strong> for contrast issues and the lack of alternative text (Source: Ministry of Social Rights and the 2030 Agenda).<\/li>\n\n\n\n<li>Hypothetical case for SMEs: An online store without keyboard navigation and image descriptions could receive a fine of <strong>\u20ac3,000.<\/strong><\/li>\n<\/ul>\n\n<p>And beyond the fine, the impact on reputation and loss of customers can be much more costly.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Positive impact of complying with Ley 34\/2002<\/strong><\/h2>\n\n<p>Beyond avoiding sanctions, an accessible website:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Expand your market: <\/strong>According to the WHO, more than 15% of the world&#8217;s population lives with some type of disability, which represents millions of potential customers in Spain.<\/li>\n\n\n\n<li><strong>Improve SEO ranking:<\/strong> Google values \u200b\u200baccessibility and rewards optimized websites with better search engine visibility.<\/li>\n\n\n\n<li><strong>Increase conversions:<\/strong> Clear, seamless navigation reduces abandonment and makes it easier to purchase or contact.<\/li>\n\n\n\n<li><strong>Strengthens corporate reputation: <\/strong>demonstrates commitment to inclusion and social responsibility.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>How Inclusive Access can help you<\/strong><\/h2>\n\n<p>At <strong>Accesit Inclusivo,<\/strong> with our <strong><a href=\"https:\/\/www.acctua.eu\/en\/web-accessibility\/\">Acctua<\/a><\/strong> tool, we help any website comply with <strong>Ley 34\/2002<\/strong> and other accessibility regulations. <br\/><br\/>We automatically detect and correct many of the most common barriers, improving the experience for all your users and reducing the risk of sanctions.<br\/><br\/><\/p>\n\n<p>Because accessibility isn&#8217;t just a legal obligation: it&#8217;s an <strong>opportunity to expand your market and strengthen your brand.<\/strong><\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Law 34\/2002 in a nutshell Imagine your website is a physical store. Ley 34\/2002 would be like that rule that says the door can&#8217;t have impossible steps, the lettering on signs must be read without a magnifying glass, and anyone must be able to enter and move around freely. In the digital world, this law [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":3,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-2058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Law 34\/2002 says about web accessibility and how to apply it correctly - Accesit Inclusivo<\/title>\n<meta name=\"description\" content=\"Ley 34\/2002 regulates web accessibility in Spain. 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